At Zuno, we want your order to arrive as smoothly and quickly as possible. Below you'll find important information about processing, shipping, and tracking.
Order Processing
Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, you'll receive a confirmation email with tracking information.
Estimated Delivery Times
Delivery times vary depending on your location, shipping method, and carrier. Your estimated delivery timeframe will be displayed during checkout when available.
Please note that unexpected carrier delays, holidays, weather, or other circumstances outside of our control may affect delivery times.
Order Tracking
Once tracking becomes available, we'll send the information to the email address provided with your order. Please allow some time for tracking updates to appear after your package has shipped.
Incorrect Shipping Information
Please double-check your shipping address before completing your purchase. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing.
Lost or Damaged Packages
If your order arrives damaged or you experience an issue with delivery, please contact us with your order number and relevant photos or information so we can investigate the issue.
Multiple Packages
Some orders containing multiple products may arrive in separate packages or at different times.
Questions?
If you have any questions regarding your shipment, please contact us through our Contact Us page. We're happy to help.
Thank you for shopping with Zuno.